Roaming mobility with DECT cordless wireless telephone offerings.
Call Screening allows you to listen to callers that have been routed into your voice mail so you can decide if you need to speak with them or not.
One-touch call recording for more accurate customer orders, compliance and training.
Mobile extension allows incoming calls (on T1/PRI or SIP trunks) to ring your cell phone when you are out of the office.
Unified Messaging, with ability to receive voice mail as a.
Robust call routing capability enables live answer, auto attendant, or backup auto attendant coverage patterns, as well as DID, ANI, or CallerID routing.
VoIP (SIP) trunking reduces expenses and provides flexibility.
Multiple tenant groups allow you to partition groups by department.
Multi-party conferencing for up to nine conference rooms.
The records can be e-mailed on a scheduled basis and imported into Excel.
SMDR call records to track call costs and prevent phone abuse.
Ability to network small branch offices using the Vertical SBX IP system to facilitate a seamless communications network.
Automatic Call Distribution, including call center functionality, agent wrap up and supervisor functions.
Multiple voice mail units can be installed to increase port/hour capacity.
VERTICAL SBX IP PROFESSIONAL
Integrated voice mail/auto attendant for professional greetings.
MBX IP provides the same benefits and competitive advantages as far more expensive and complex enterprise-class phone systems, including the ability to respond quickly to customers, vendors and partners using advanced features and applications such as:
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